Privacy Policy & Cookie Policy
Etihad Law Firm
www.lawetihad.com
Last Updated: [December 01, 2025]
Privacy Policy — Etihad Law Firm
1. Who We Are
Etihad Law Firm (“we,” “us,” or “our”) is a UK-based legal practice providing money recovery and related legal services.
We act as the Data Controller for personal data we collect through our website and any associated services.
Contact details
Etihad Law Firm
London, UK
Phone: +44-2080898551
Email: info@lawetihad.com
Data Protection & Privacy Enquiries: info@lawetihad.com
2. Personal Data We Collect
a. Information You Provide Directly
When you submit information through our website or other communication channels, we may collect:
- Full name
- Email address
- Phone number
- Case-related details you choose to share
- Attachments or documents (if uploaded through forms or email)
Please do not submit sensitive or confidential case information until we have formally agreed to represent you.
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and settings
- Device type and identifiers
- Pages visited and time spent
- Referring links
This information is gathered via cookies and analytics tools to improve website performance.
3. Lawful Basis for Processing
We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018, under the following lawful bases:
Legitimate Interests
To:
- Respond to enquiries
- Improve website functionality
- Operate and manage our business
- Understand service demand
Performance of a Contract
When:
- You request legal services
- You become a client and we provide representation
Legal Obligation
Where required to comply with:
- Regulatory bodies (e.g., Solicitors Regulation Authority)
- Anti-money laundering (AML) requirements
- Court orders or statutory responsibilities
Consent
When:
- You accept optional analytics cookies
- You opt-in to receive marketing communications (if used)
You can withdraw consent at any time.
4. How We Use Your Information
We may process your data to:
- Respond to enquiries submitted through our website
- Assess if we can assist with your matter
- Provide legal services, negotiation, and litigation support
- Manage communications and appointments
- Improve our website performance and security
- Comply with legal and regulatory obligations
We do not sell or rent your personal data.
5. Solicitor–Client Relationship
Submitting information or contacting us through our website does not establish a solicitor-client relationship.
Representation only begins after:
- We formally review your matter
- We conduct mandatory conflict checks
- A signed engagement agreement is in place
Please avoid sending confidential or highly sensitive details until instructed.
6. Google Analytics
We use Google Analytics to measure and analyse website usage. Google Analytics may collect:
- IP addresses
- Device type
- Usage and browsing behaviour
- Approximate geographic region
Where possible, this information is anonymised or aggregated. Analytics cookies are disabled unless you provide consent via our cookie banner.
You may withdraw consent using:
- Our cookie settings
- Your browser settings
- The Google Analytics Opt-Out browser add-on
7. Cookies
We use:
- Necessary cookies — for website security, access, and core functions.
- Analytics cookies — to measure performance and improve services.
Optional analytics cookies will only activate after you opt-in. More details can be found in our Cookie Policy.
8. Sharing and Disclosure of Personal Data
We may share personal data with trusted third parties when necessary:
- IT, hosting, and email service providers
- Legal service contractors under confidentiality
- Website analytics providers (e.g., Google)
- Professional advisers
- Courts or regulators where legally mandated
- Opposing parties, experts, or counsel — only after we represent you
We do not share data for advertising or resale.
9. International Transfers
If we transfer data outside the United Kingdom, we ensure appropriate safeguards, such as:
- UK adequacy decisions
- Standard Contractual Clauses (SCCs)
- Other UK GDPR-compliant protections
10. Data Retention
We retain personal information only as long as necessary to fulfil the purpose collected and to comply with legal and ethical requirements.
Typical retention:
- Enquiries: up to 12 months, unless your matter proceeds
- Client files: retained according to Solicitors Regulation Authority standards and legal limitation periods
Retention times may vary depending on regulations or case complexity.
11. Security
We take reasonable organisational, technical, and administrative steps to protect your data. However, no online transmission or storage system is fully secure, and we cannot guarantee absolute protection.
12. Your Rights Under UK GDPR
You may have the right to:
- Access your data
- Rectify inaccurate information
- Erase personal data (“right to be forgotten”)
- Restrict processing
- Object to processing based on legitimate interests
- Withdraw cookie or marketing consent
- Request data portability (where applicable)
To exercise your rights, contact us at info@lawetihad.com. We may request identity verification.
13. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information about individuals under 18. If we identify such data, we will delete it promptly.
14. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content, services, or privacy practices.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Last Updated” date will be revised. Continued use of the website indicates agreement with updated terms.
16. Contact Us
For data protection enquiries or to exercise your rights, please contact:
Etihad Law Firm
London, UK
Phone: +44-2080898551
Email: info@lawetihad.com
Cookie Policy — Etihad Law Firm
1. Introduction
This Cookie Policy explains how Etihad Law Firm (“we,” “us,” or “our”) uses cookies and similar technologies on www.lawetihad.com. It should be read together with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function effectively, remember preferences, and understand how visitors use the site.
3. Types of Cookies We Use
a. Strictly Necessary Cookies
These cookies are essential for our website to function. They cannot be disabled in our systems. They are usually set in response to actions made by you, such as:
- Setting your privacy preferences
- Logging in (if applicable)
- Filling in forms
Legal basis: Legitimate interests / necessary for the functioning of the website.
b. Analytics Cookies (Google Analytics)
Analytical cookies help us measure visitor activity and improve our site. We use Google Analytics to understand:
- How visitors reach our website
- Which pages are most visited
- How long visitors stay on pages
- Technical performance issues
Google may collect and process information such as IP addresses and device identifiers. Where possible, data is aggregated and anonymised.
Analytics cookies are not strictly necessary and will only be used with your consent.
Legal basis: Consent.
c. Preference Cookies (if used)
Preference cookies store your choices (for example, cookie settings) to improve your experience. They are generally first-party cookies and do not track you across other websites.
4. How Long Cookies Last
Cookies may be either:
- Session cookies — removed when you close your browser.
- Persistent cookies — stored on your device until they expire or you delete them.
Specific retention times may vary depending on the cookie and your browser settings.
5. Third-Party Cookies
Some cookies may be placed by third parties, such as analytics providers. These third parties may use their own cookies. We do not control third-party cookies and encourage you to review the privacy policies of those providers.
6. Managing Cookies
Through Our Banner
When you first visit our site, you will see a cookie banner. You may:
- Accept all cookies
- Reject optional cookies (such as analytics cookies)
- Adjust or review your preferences in a cookie settings panel (if implemented)
Through Your Browser
You can usually block, delete, or disable cookies via your browser settings. However, disabling necessary cookies may affect the functionality of this and other websites.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect legal requirements or technical changes. The “Last Updated” date at the top of this page shows the most recent revision.
8. Contact
For cookie or privacy-related enquiries, please contact:
Etihad Law Firm
London, UK
Phone: +44-2080898551
Email: info@lawetihad.com
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